Private Policy
Data controller and contact information
The data controller for your personal data is:
Pakhusgården 2
5000 Odense
Denmark
Email: hello@kanqvist.com
Phone: +45 60766090
Company registration no.: 42104795
If you visit our website:
This section sets out the policy of Kanqvist’s processing of personal data regarding users of the website kanqvist.com
Cookies
Types of personal data
Kanqvist uses cookies on our website and applications. Kanqvist may collect, process and store the following personal data about you via cookies when you visit our website or applications:
- IP address
- Hardware, software and internet browser used to access our website
- Date and time of your access to our website or applications
- Time zone
- Preferences and click behaviour
- Browsing history
Chat and other inquiries
Types of personal data
When you use the contact forms or other forms on our website or otherwise contact or communicate with us, Kanqvist collects, processes and stores the following personal data about you:
- Names, email, phone number
- What your inquiry or the communication concerns
- Date and time of your inquiry
And other personal data you submit as part of your inquiry or communication with us. We recommend that you do not submit sensitive personal data, unless it is strictly necessary in relation to your inquiry. If you submit sensitive or otherwise confidential personal data by email, we recommend that you use encryption.
Purposes of the processing
Your personal data may be processed for the following purposes:
- Handling of your inquiry
- General communication with you
- Marketing in general
- Customer service
- Statistics and analysis
CUSTOMERS
Types of personal data
When you purchase an item from Kanqvist, we collect, process and store the following personal data about you:
- Names, email, phone number
- Billing address and shipping address
- Payment information (including credit card information)
- Order number
- Time and date of your purchase
- Information about your order, such as which items you have purchased or any special remarks you have submitted in relation to your order, e.g. a personal card
- Delivery information, such as when your purchased items were delivered
- Order/purchase history
- Whether you return the purchased items and, if so, when you return them
- Complaints or notices of defects
Purposes of the processing
Your personal data may be processed for the following purposes:
- Fulfillment of orders
- Customer service
- Marketing in general
- Statistics and analytics
Legal basis
Kanqvist will mainly process your personal data based on one or more of the following legal bases:
Legitimate interests: The processing of your personal data will be based on our legitimate interest in providing customer service, conducting statistics and analysis for developing our products and services as well as our legitimate interest in promoting our brand and sending marketing material (where consent is not required) (Article 6 (1) (f) of the GDPR).
Contractual obligation: We process your personal data to fulfill the order you have placed with Kanqvist (Article 6 (1) (b) of the GDPR).
Retention period
Your personal data will be kept for 3 years from your last purchase.
Any personal data included in bookkeeping records will be stored for 5 years as from expiry of the financial year at which time the data will be deleted. The storage period has been determined on the basis of the storage requirements laid down in s. 10 of the Consolidated Bookkeeping Act and, consequently, with a view to complying with applicable law.
Anonymised personal data may, however, be kept for a longer period of time.
If you visit our profiles on social media
This section sets out the policy for Kanqvist’s processing of personal data collected via Kanqvist ApS profiles or social media.
Kanqvist and the providers of social media are joint data controllers for the processing of your personal data collected when you visit Kanqvist’s profile or social media. Kanqvist complies with the guidelines of the European supervisory authorities concerning joint data controllership and, using the applicable tools the best way possible, Kanqvist attempts to ensure that you receive information on the processing of your personal data when you visit Kanqvist’s profiles or social media.
Retention period
Your personal data will be retained by Kanqvist for 2 years from your interaction with Kanqvist on social media. We reserve the right to delete spam, spam accounts and unwanted comments on our Facebook page and Instagram account. Posts we no longer wish to appear on our accounts will also be deleted from time to time.
Please refer to the privacy policy of the provider of the relevant social media for information on their retention of your personal data. Anonymised personal data may be kept for a longer period of time.